
EDC COVID-19 Response: Leading with Strategy and Empathy
Two years into the COVID-19 pandemic, we
went from adapting to the mandated changes to
crafting a future-proof work environment. One that
puts the safety of our people and customers first
through workplace policies and vaccine rollout and
reallocation.
We established a Corporate COVID-19 Incident
Management Team (Corporate IMT) responsible
for the end-to-end COVID-19 response of the
Company.
Tuesday and Friday mornings. Five minutes before
nine, the Zoom meeting room opens. One by one,
the participants start to log in. The regular Corporate
IMT biweekly meeting now commences.
The meeting typically starts with global and national
updates—developments in treatments and vaccine
studies, new government mandates, changes in
alert levels. After which, each site representative
is given ample time to share updates from the
respective Site COVID-19 IMTs—a site-based group
composed of employees from various departments
such as Occupational Health, Safety, Supply Chain
Management, Facility Administration, among others.
They are responsible for implementing COVID-19-
related control measures and managing different
issues that arise locally. Dr. Rose Alcances-Inocencio,
the Corporate IMT Head, provides significant
and high-level updates from the Corporate Crisis
Management Committee (CMC)—the group where
Corporate IMT reports to.
In 2021, the Corporate IMT became stronger with
its new members – two doctors serving as Head for
the Corporate COVID-19-19 Health Operations
and Lead for COVID-19-19 Incident Management & Occupational Health (OH) Projects. Handling
varied facets of COVID-19 response, the new
members leveraged their vast experience in public
and occupational health in crafting and putting in
place several standards to keep EDC a safe and
healthful workplace for its workers.
A COVID-19 Program Specialist was likewise
hired to oversee that measures were executed
smoothly across the fleet. And to further streamline
the COVID-19 response, one to two COVID-19
Program Officers were deployed to each site—they
were responsible for carrying out the program up to
the most minute details in their respective sites.
The Corporate IMT has always been on the lookout
for the trends and developments of COVID-19
response in the global and local arena. Following
careful review of the studies and pronouncements
from health organizations such as the World Health
Organization, US Center for Disease Control
& Prevention, and the Philippine Department of
Health, the Corporate IMT revisited and updated
several of its guidelines and procedures to align
EDC’s COVID-19 response with that of the global
and national standards.
The Corporate IMT ensured that all bases were
covered from prevention, detection, isolation, and
treatment up until reintegration.
The group took a considerable role in the
conglomerate’s vaccination efforts. From promoting
the benefits of vaccines, logistics assistance, data
management up until post-vaccination monitoring,
the Corporate IMT devoted a significant amount of
time and effort to ensure that the Company met its
target of internal herd immunity contributing to the
national goal.
Through all these efforts, we successfully reached a
99.5% vaccination rate among all our employees,
which also included contractors and our employees’
close family members.
Furthermore, the team assisted employees who
would need to travel from one site to another,
ensuring that all health and safety requirements of
both the Company and the Local Government Units
(LGUs) were observed harmonious relationships with
LGUs and other local stakeholders such as hospitals,
quarantine, and testing facilities were maintained for
smooth transactions. Entry to and movement within
worksites were monitored periodically to guarantee
that all protocols were in place and being followed.
In 2021, Corporate IMT introduced and
implemented Surveillance Testing – a sampling of
a certain percentage of a specified population.
This aims to monitor the prevalence and determine
the effects of control measures such as physical
distancing at a population level.
This year, the Company made use of the Advanced
Social Distancing with Contact Tracing System.
This system promotes social distancing among
individuals using card tags that have visual, audible,
and vibration alerts upon close contact. Close
contact events were recorded, saved, and uploaded
to a central database for contact tracing purposes.
Recognizing the significant impact of proper
ventilation in COVID-19 transmission mitigation,
the Corporate IMT developed and carried out
the Ventilation Assessment, Implementation, and
Monitoring guidelines that ensure adequate
ventilation is observed in EDC workplaces.
The Corporate IMT, believing in the value of worker
empowerment, tapped some employees to serve as
COVID-19 Marshals. Serving as Corporate IMT’s
allies, the COVID-19 Marshals champion workers’
positive behavior and culture to their compliance with
minimum public health standards and COVID-19-19
protocols.
Through the Occupational Health (OH) team, the
Corporate IMT continued its end-to-end assistance
to employees and their dependents who were
infected with the COVID-19-19 virus. The support of
the team included issuing teleconsult and helplines,
sending COVID-19-19 care kits to affected workers,
providing an isolation facility from a converted hotel
outfitted with medical personnel, and securing a slot
in hospitals during the time that health facilities were
overwhelmed with patient admissions.
At the end of 2021, all sites (Burgos, Bacman, Leyte,
Southern Negros, and Mt. Apo) were awarded the
DOLE (Department of Labor and Employment) Safety
Seal – a voluntary certification scheme that validates
that an establishment is compliant with the minimum
public health standards set by the government.
Tuesday and Friday mornings. Around 10 am, the participants start to log off one by one. The Corporate IMT meeting has ended. Work on the ground begins